Support

Contact

Questions, problems and refunds.

Email

support@takhrijhadithlab.my. We usually reply within two working days.

Report a problem

Tell us your computer (Mac or Windows, and its version), what you did and what happened. A screenshot helps, and so does the log file:

  • Mac: ~/Library/Application Support/Shamela-AI/logs/shamela_ai.log
  • Windows: %APPDATA%\Shamela-AI\logs\shamela_ai.log

Refunds

See the Refund Policy.

About Shamela itself

We’re not Maktabah Shamela. For problems with Shamela or its books, contact Shamela directly.

Looking for a quick answer?

Thirty answers about Shamela Agent, in five groups.